Other sections: Terms and Conditions, Refund and cancellations
Last updated: February 26, 2026
1. Introduction
The Diligent World Foundation (“Diligent World”, “we”, “us”, or “our”) is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services and products. By using our services or products, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
- Personal Information: We may collect personal details such as your name, email address, phone number, and mailing address when you register for our services, request a consultation, or communicate with us.
- Financial and Business Data: If relevant and needed, we may collect financial records, transaction data, and other business-related information necessary for providing accurate and secure services.
- Usage and Log Data: We automatically collect information on how you access and use our services, including IP addresses, browser type, device information, pages visited, and other log data.
- Facebook App Data: When you use our Facebook app integration for authentication or accessing services, we may receive basic profile information (e.g., name, profile picture, email) from Facebook. This data is used solely to streamline your login experience and to manage your account.
- WhatsApp Interaction Data: When you communicate with us via WhatsApp, we collect your phone number, message content, and any other information you choose to provide. WhatsApp Business
3. How We Use Your Information
We use your information for purposes including, but not limited to:
- Providing Services: To deliver, maintain, and improve our services/products.
- Communication: To send you service-related communications, updates, and marketing messages.
- Account Management: To verify your identity, manage your account, and provide customer support.
- Analytics and Improvements: To analyze usage trends, monitor service performance, and enhance our offerings.
- Legal Compliance: To comply with legal obligations and enforce our terms and policies.
4. How We Share Your Information
Your information is shared only as necessary and under the following circumstances:
- With Service Providers: We may share your data with third-party vendors who assist in operating our services (e.g., hosting, payment processing, analytics).
- For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request.
- Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- WhatsApp Integration: Information received via WhatsApp is used solely for communication purposes and is protected with end-to-end encryption. WhatsApp Business
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, or disclosure. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely dispose of it.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data.
- Object to or restrict certain data processing activities.
- Receive a copy of your data in a structured, commonly used format. If you wish to exercise any of these rights or have any questions regarding your personal data, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website and applications use cookies and similar tracking technologies to personalize your experience, analyze site traffic, and serve targeted advertisements. You can control your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of our services.
9. Third-Party Links and Services
Our services may contain links to third-party websites or integrations (including social media platforms like Facebook and messaging services like WhatsApp). We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any third-party services you access.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to remove the information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy. Your continued use of our services constitutes your acceptance of any revised Privacy Policy.
Contact
Email: info@diligentworld.in